Contact
Last updated: · By the QuickCalo Team (about page in Turkish)
Short answer
For support, email support@quickcalo.app. If you are reporting a bug, including your phone model, the app version and a screenshot helps us solve it faster. Subscription cancellations and refunds are handled by the App Store or Google Play, so please start with your store's subscription settings.
How can I reach QuickCalo?
You can reach QuickCalo by emailing support@quickcalo.app. Use the same address for questions, suggestions, bug reports and privacy requests; you can write in English or Turkish.
What should I include in a bug report?
When reporting a bug, include your device, the app version and, if possible, a screenshot; these details help us find the problem much faster.
- Device: Phone model and operating system version (e.g. iPhone 13, iOS 18 or Samsung Galaxy A54, Android 14).
- App version: The QuickCalo version shown in your phone's app info settings; if you are not sure, tell us when you last updated the app.
- Screenshot: The screen that shows the error or the wrong result.
- What happened: What you were trying to do and what you expected. If you are reporting a wrong calorie estimate, include the food name and portion.
Where do I go with subscription and refund questions?
Payments, cancellations and refunds are handled by the App Store or Google Play, so please start with your store's subscription settings: Apple or Google Play. If Premium does not unlock after a purchase, first try Settings > "Restore Purchases" in the app, then email us if the problem continues.
Sources
Download QuickCalo
Free to download for iPhone (iOS 15.0 or later) and Android phone (Android 7.0 or later).